Meet Our Team

Marcy Knapp

Receptionist, PT Aide, Insurance Assistant, Office Manager - Willow Grove

Bio

Marcy has been with WGPT from the beginning! Marcy is the MVP of insurance verification, credentialling, and assists with billing and front desk needs.

During her free time Marcy likes to cook and spend time with her 6 lovely grandkids and her husband, Paul. She is also an amature interior design expert, who is always changing her home and her RV.

Patient Reviews

Dan Clark

1728050376

Excellent, personalized care. Positive attitudes every day. Would definitely go back for any future injuries (hopefully not).

Patricia Witiw

1727033284

My experience at Willow Grove PT - Hatboro was both challenging and rewarding. Matt’s expertise greatly contributed to my successful recovery from total knee replacement.

Angela Chiesa

1726092340

I had such a great experience here! My main therapist Jen, was fabulous and was so comprehensive with my treatment. The environment at Willow Grove Physical Therapy in Hatboro is welcoming and supportive. I highly recommend this place for anyone’s physical therapy needs.

Jill Collins

1725721845

My husband(GARY C.) was having a problem with dizziness called"BENIGN PAROXYSMAL POSITIONAL VERTIGO(BPPV)",he saw physical therapist Matt,Erin and Ariel,and in 3 visits he was feeling better,they were very caring,supportive,patient and professional as was the entire staff,my husband and I can't thank them enough for helping him work through this!!.

Ken Erikson

1725573744

Absolutely the best! Super friendly and knowledgeable staff. I have suffered with years of back problems using Chiropractors and Orthopedic injections for relief. I honestly feel this has been the most beneficial treatment yet. Jacqueline had me up and feeling good in no time at all! Highly recommend!

Ariel Olsher

1725482426

Incredible PT clinic! The therapists, aides, and front desk staff are kind, welcoming, and compassionate. It is clear that everyone working here truly wants to help people get back to feeling and functioning better. 100% would recommend to anyone and everyone!

Lily Auxer

1725408798

I have met both the front desk staff and therapists and have known them for years. They are kind, friendly, caring and competent. I can’t recommend them highly enough. They are exceptional with vertigo and balance issues as well as orthopedic pain. They spend time and explain your condition and work with you to achieve your goals.

Nicole Barton

1725384602

Willow Grove PT is one of top clinics in PA and one of most professional places I have ever been too! They go above and beyond for their patients and were able to get me back to 100%. I highly recommend this location and all of the therapists!!

Kyle Kammerle

1725380365

I would trust all of these therapists with my life. Matt, Jackie, Erin, Gina, Katie, and Jenn are all incredible at what they do and constantly go above and beyond to do what is best for their patients. Expect only good vibes, solid company, and therapy that works to get you back to doing what you want to do!

Ben Auerbach

1725380305

A great facility with even better therapists. Highly professional, knowledgable, and passionate group of people dedicated to helping you get your life back.

Gianna Smith

1725379609

I am so glad I was referred to this facility!! The PTs at this location are always extremely professional, caring and give me the push I need to excel in my therapy sessions to get me back to my normal life. I am so grateful to everyone at Willow Grove PT- thank you for helping me succeed!

Julie Sergio

1725379502

I highly recommend this office. The therapists are very knowledgeable, kind, and work hard to get their patients better!

Matthew Fackner

1725377979

The Hatboro office of WGPT has the best therapists, a great vibe, and yields excellent results. Highly recommend.

Juliann G

1725377942

I recommend Hatboro Physical Therapy to all my family and friends! The therapists are knowledgeable, kind and are dedicated to getting their patients better. Thank You Hatboro PT!!!

M Knapp

1725377939

Received PT for my shoulder and knees! Never thought I would be able to walk without pain again. Therapists are amazing, caring and extremely knowledgeable! Both shoulder and knees are GREAT! My entire family will only use WGPT/Hatboro/Glenside!!!!!

Drew Barton

1725376876

Best Experience Ever! I can't wait to send my entire family to Willow Grove PT in Hatboro if they ever need Physical Therapy at all. Super Clean, Super professional, and I'm feeling better than I did before I even got injured! Highly recommended!

Sixtytooze

1719948084

Great group of people. Thank you to all, especially Courtney.

Jessica Torres

1719500417

My daughter has learned a lot so far from Courtney. Everyone in the office is very nice and very attentive.

Guy Pierce

1713818742

I went to Physical Therapy at the Hatboro location following Achilles surgery from an injury while rock climbing. From the moment I walked in the front door I felt welcomed and knew I was in the right place. My PT was Matt F. Matt is an extremely gifted therapist, has a great sense of humor and great taste in music. I cant say enough good things about him and all the staff.After months of hard work I was finally discharged. I'm actually going to miss seeing everyone there.

Terri Gasbarra

1708712378

I had a great experience at the Hatboro office with Matt Fackner. He repeatedly encouraged me and challenged me! The end result is that I have no more knee pain, because I am doing the correct exercises to improve my mobility And strengthening my muscles. Thank you, Matt! I am dancing again with no serious pain!

Joann Senger

1708648496

Thanks to Kevin and Kelly. It is a great place for physical therapy.

Debra Gober

1703710394

I absolutely love the care I am given at Willow Grove Physical Therapy. I could not say enough about everyone from the receptionist to all the great Physical Therapists . The care and attention you receive is exceptional!

Susan Gimbel

1701267150

My therapist Kelly is Amazing!!! She has helped me tremendously!! Everyone there is pleasant..the place is clean..I would recommend it Highly!

Matt S

1700968969

If you are looking for a physical therapist look no further. They have later hours if needed. I was able to go on Wednesday nights at 7pm which worked out great. Worked with Kevin and Kelly also a few interns. Everyone was five stars.

Ed Moll

1699651815

Just finished up 2 months of PT for a rotator cuff tear. The team at Willow Grove PT in Hatboro is awesome. They are all knowledgeable , caring, patient and professional. Thanks especially to Matt Fackner who worked with me to accomplish amazing results. He helped me to understand the factors involved with my shoulder injury and rehabilitation. I now have the tools and incentive to continue strengthening on my own at home and the gym. I highly recommend this business.

Robert Cohen

1699392795

Worked with Matt Fackner.He was great in getting rid of my vertigo.Very patient and used several approaches to get the best results.

Daniel Rodriguez

1698418282

I appreciate everything this place has done for me. They did a very good job and I would recommend this place to anyone looking for physical therapy. Thanks a lot, Matt.

Sandra Van Horn

1697668681

I went to the Hatboro facility of WG PT. My therapist was Jackie.Jackie exhibited effectiveness in addressing my needs. We worked on improving my balance. Her original assessment both eliminated possible problems as well as pinpointed areas that need improvement.We (me, not really her) did a variety of exercises to improve my balance. After 4 weeks I made progress. Assuming I continue with her recommendations, I should continue to improve.

mark schaeffer

1697334260

Friendly, accommodating & knowledgeable!

Marie Jackson

1694620527

I am so happy with DJ and Jackie and Matt they helped me so much when I first came hereI could not bend I had very bad pain and now I bend and get up from the chair thank you all so muchGood luck to you allMarieJ

Stephanie Lemonds

1693068195

There are so many things I can say. As a single mother, I was worried about having to bring my daughter with me; however, the staff was so kind about her tagging along. Matt was great to work with, and would create these little challenges for her. Even on the occasions when I worked with Jen, she would include her when she could. Overall, the staff was very knowledgeable and fun to work with. I was given exercises to complete at home, and was sent home with bands to ensure I had the means to do them. At the end of the day, I am extremely happy that I chose this group and, if the need should arise in the future, I would choose them again.

Frank Gerome

1692815204

I just finished a round of therapy with Matt Fackner. I worked with Matt in the past and I've always been pleased with his Professionalism, knowledge, skills and especially his personal touch. I hope I don't have to see him in the future, but if the necessity comes about I would no doubt request Matt. I would like to also mentioned that he was ably assisted by JD. A great young man who has a very promising futureMost important for me was dealing with my issues, but he also identified other issues that I needed to work on and I am very grateful for his knowledge and skills.The very best to all at Hatboro Physical Therapy.

Michelle Hewish

1687393430

Jenn helped me so much to find the best exercises to help my lower back . She was a great physical therapist to have .

Maria S. A.

1684158795

Best physical therapy place in the whole area. Had terrible back pain, went to other places and pain continued . These people had me back in shape in 1 1/2 months, a miracle!!!!! Highly recommend

Christopher Cherry

1684029908

Great and caring therapists. I would recommend this facility to anyone needing help. Very professional facility with excellent physical therapists. Care is very one-to-one. Matt was wonderful and very helpful. All of the staff where competent and friendly. Just finished a course of therapy with stellar results.

Edie Tanis Brenna

1682115760

Hard to say enough about the integrity of WGPT. They are knowledgeable, caring, and friendly. Kevin and Kyle knocked out my vertigo in just a few sessions. In the case of an eventual recurrence, knowing they’re there gives me peace of mind. Thanks, guys!

Joe Tumolo

1681254940

My 2nd round working with these incredibly talented and caring people. Highly recommend them. Courtney is outstanding and incredibly helpful

John Bales

1680555963

I enjoyed my time with Kelly during the exercises for my knees in preparation for the upcoming surgery. She was efficient, kind, and knowledgeable. I will be returning to the post opJane Bales

Janet Karp

1680211487

I highly recommend Mike Amole, a wonderful physical therapist. Mike is very thorough in his evaluation and it quickly becomes clear that he is entirely knowledgeable about dizziness and balance issues and how to treat them. He patiently explained the procedures and answered my questions and I never felt rushed during the session. I only needed 2 appointments for Mike to alleviate my BPPV. He provides excellent care.

Gale Carlin

1679864880

Glenside Physical Therapy is absolutely wonderful. The therapists are the nicest people. They got me from a walker to crutches, to a cane and now I can walk in a treadmill. Not only am I now walking, they worked to help improve my posture, balance, and strength. I'll miss them.

Colleen DP

1679106245

Excellent practice! I've gone to Willow Grove PT many times over the past several years for various issues. They are always friendly and professional. Other places I have been are not as attentive or patient-focused. This place focuses on patient needs and recovery. Kevin, my usual PT at the Glenside office, always makes adjustments to my at-home exercises as needed. It is definitely not a "one size fits all" type of place. I highly recommend this practice.

marie schneider

1678145091

Professional, caring and educated as to the working of the musculature to promote healing, flexibility and strength. I had Matt as my therapist. I had the best.

Joe Scappelli

1676326928

Wonderful, friendly, competent and compassionate staff. I've treated in 2 locations-- Willow Grove and Glenside, for various conditions or injuries. They've been very helpful. Highest recommendation.

Siri husrt Siri

1674692223

The staff was very informative and always a lot of fun to be around! I highly recommend it here.

Janet McHugh

1673986848

I arrived at Willow Grove PT- Glenside after a hospital stay during which I was diagnosed with dizziness and balance problems. I was referred by my brother, who is a DPT because he thought this was the perfect place for me. Boy, was he right. Kevin and his staff did an excellent job literally getting me back on my feet. Their individual attention and patience were keys to my recovery. Thank you, Kevin and all the folks at Glenside! Bob McHugh

Dennis Keeny

1673272816

My Willow Grove Physical therapist Kyle is very knowledgeable and very professional as well as personable. I feel like I'm on the right track for recovery!

Paul Hernandez-Cuebas

1672442392

Great attention to my needs and very professional care

Pat Venafra

1672114356

There are not enough words to describe the care I got from these amazing people. I went here after I broke my upper arm and they not only helped my arm but also my mental state. I feel like I have a new group of very good friends.

Pam Steinberg

1671740943

I can’t say enough about how great my experience was at Willow Grove Physical Therapy of Glenside. I worked with Val, Malti and Kevin. They were all so warm, knowledgeable, encouraging, and empathetic. I’ve been to other facilities for physical therapy and they didn’t even come close to offering the personalized attention and expertise offered here. The staff always listened to my concerns and were happy to creatively adjust the plan as needed! I am feeling so much better and back to activities I couldn’t have enjoyed prior to receiving physical therapy from this talented team!Sent from my iPhone

Steven Appel

1671413666

I had a great experience at WGPT. My therapist, Jackie was extremely knowledgeable and caring. Highly recommend WGPT!

bryon luke

1670522409

I had am amazing experience at Willow Grove Physical Therapy! All the staff, from reception to treatment, were excellent! They helped me develop a plan, gave me great information/educational resources about my treatment, and have been so supportive, thorough and professional. I would recommend them to anyone with a need for PT support.

Daniel Yowell

1669417962

Every single person there was very nice and upbeat. My physical therapist was friendly, knowledgeable and tolerated me great. Highly recommend.

Gary Crim

1669234949

Patience with all patients. Wants everyone to succeed or improve at their own level. Always give positive feedback. You must give 100 percent to get better and practice at home.

Mark Wojtko

1669144768

My experience at Willow Grove Physical Therapy was greatThe staff were courteous, knowledgeable and addressed my issuesI am able to begin working out againThey were accommodating and available to answer all my questions and concernI would highly recommend Willow Grove PT

Melvyn Richter

1668704035

Knowledgable and sensitive physical therapists who took my history and found programs to solve my dizziness and lightheadedness. I am most pleased by their program at all levels

Skip Smith

1668697494

Working with Julie was great. She is very patient and really helped me. The staff are pleasant and professional.

Patty Deeken

1667832844

Great Admin and PT staff. I couldn't be in better hands.

Angelita Villacorte

1667174640

Dr.Marg is so great,amazing woman I ever known.All her staffs are professional,friendly and kind.Thank y’all so much for taking good care of me.Definitely I will recommend.God Bless WGPT.💕G l e n s i d e…

Marie Cruz

1665788775

Willow Grove Physical Therapy is a clean, bright, and welcoming facility. All the staff are friendly, skillful and patient! For the first month, my therapist, Val, directed me in exercises for balance, and for muscle strengthening and stretching to relieve the pain in my knee. Each week she noted my progress and endurance. During the second month, Val encouraged me to work harder, to overcome my fear of pain, in order to reach my goal of returning to yoga practice. I am back on the mat, thanks to Val's guidance and encouragement.

Joan Brown

1665698274

Margaret Firzpatrick and her physical therapy facility are a superb place for physical therapy. I wouldn’t go anywhere else. Joan Brown, Philadelphia Pennsylvania

Maureen D

1665686798

After 3 years of living in pain and visiting countless specialists, chiropractors and physical therapists who performed X-rays, MRIs, ultrasound therapy and cortisone shots I was recommended to make an appointment with Erin. After thinking I would have to learn to live with chronic pain, she not only gave me encouragement and hope, but she taught me how to calm down my nervous system which she explained was firing at such a high level for an extended period of time. Less than three weeks later I am so grateful to be back to my physically active lifestyle and living my best life!

Kathy Lennen

1665012459

Very organized. Very clean. Very friendly and welcoming. Employees all very kind. I would recommend WGPT to all my family and friends. It was a great experience working with Kevin. Thank you for your knowledge and your gentleness with my vestibular therapy!

Natalie Simon

1664896518

Excellent facility. The therapist was knowledgeable, considerate and a pleasure to deal with. She diagnosed the cause of my dizziness, treated it in two sessions and I’ve had no recurrence. The facility is spacious, clean and well equipped. Highly recommended.

Jessica Ross

1663938155

This was my first experience with PT and it definitely exceeded my expectations. Kelly was so great to work with. She really challenged me and listened to me and with her guidance I made so much progress with my injury.I had a chance to work with a couple of the other therapists there as well and it seems like you really can’t go wrong. Knowledgeable, caring and great!

Gail Garvin

1663074078

My time here was so worthwhile I really enjoyed Kelly’s special attention on my back because that seemed to help everything I noticed a big difference in the things that I can do I am a firm believer in physical therapy thank you all so very much

Tina Ward

1662579128

Kevin Lynn, was terrific!! Knowledgeable, sensitive, informative… I immediately felt at ease and confident receiving expert PT care. Extremely well-rounded team from the desk to the table! I walked away very impressed and very grateful. HIGHLY recommend!!!

Tina Turner

1658966181

The therapist there are good polite ☺

Isaiah Pettaway

1658097147

I like the staff they are courteous and tried to help you with your therapy to reach your gold if anything ever happens to me again I would go back there and they are very helpful

Cheryl Woodford

1657635341

I fell outside on concrete and hurt my right knee. The exercises and care I was given by Kyle and intern Jeffrey helped it to heal nicely in a few weeks. I am very happy I went there and am continuing the exercises at home to build and maintain strength in my knees and hips.

Theresa Rosbach

1657557705

the staff were very friendly. Kelly was very good with treatment and explanation of my problem.

Ramona Barnes

1657402757

Great place. Staff very professional and very thorough. Will definitely use this place again should the need arise

Susan Burke

1657144873

Professional. Front desk staff very accommodating PT Kathleen listened an gave good feedback

Harriet Stein

1656973365

Even during Covid I felt comfortable thanks to the precautions they took. My physical therapist was Kyle who was both highly qualified and had a great sense of humor.I very much appreciated his positive outlook.

J Stacy Rhoades

1656364128

Outstanding staff. Very friendly and professional. Felt at ease and ready work out. Receptionist was great.

Neide Muldowney

1654832517

I definitely recommend Glenside Physical Therapy. My experience was amazing. The staff were very kind and my physical therapist Kelly is a wonderful person and an excellent professional.

Nancy Stevens (Nancy Near Philadelphia)

1654813544

This is a wonderful place, not at all like the "big box" PT places. My therapist, Val, is skilled, personable, and focused on my wellbeing. Everyone in the place is a wonderful combination of professional and reachable. Highest recommendation.

Stephen Bailkin

1654790718

Had double knee replacement and was placed into home PT by surgeon for 2 weeks. My cousin highly recommended Matt at Hatboro Physical Therapy. Best choice I made. From day one Matt was patient & professional in leading my way to recovery. He answered all my questions and made each session more challenging (in a good way) by adding new exercises and not repeating all the previous ones. Just completed yesterday and now 8 weeks after surgery back on golf course!!!

James Meyer

1654789827

For the first time in my life I experienced severe vertigo and had no idea what was going on. My doctor referred me to WGPT and I started feeling better within days. I think I only needed 3 total visits and I was back to new. I went from practically bed ridden to driving again in days. Thank you!

Frank Hart

1653319660

I’ve had a problem with my neck for three months and have been to the Dr.’s to look at it. They had me go for X-rays and found nothing wrong to cause the pain I was in. They thought it would go away in time. Called back to the Dr.’s office and they ordered pt. One visit so far to pt and my neck is much better already. I’m sorry I didn’t get to Willow Grove Physical Therapy months ago. It’s not perfect yet but oh what a difference one trip there has done. I can now at least function in life’s duties.

Edgar Holzer

1652726571

Always looking out for the needs of their clients. Very helpful in explaining what exercises to do at home.

Barbara Masemore

1651939233

What a great experience, very professional, friendly. Went there for 4 months for knee problems, lower leg strength and to improve balance. I am much better at all. Thank you to the staff, you’re the best, you too DW.

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